STUDENT PRIVACY PLEDGE
Last updated December 16, 2020
We are honored to be entrusted by educators and families to support their educational needs and school operations. We take responsibility to support the effective use of student information and to safeguard student privacy and information security.
As a School Service Provider, we support schools – including their teachers, students, and parents – to manage student data, carry out school operations, support instruction and learning opportunities, and develop and improve products/services intended for educational/school use. In so doing, it is critical that we build trust by effectively protecting the privacy of student information and communicating with parents about how student information is used and safeguarded.
We pledge to carry out responsible stewardship and appropriate use of Student PII according to the commitments below and in adherence to all laws applicable to us as School Service Providers.
We Commit To:
✘ Not collect, maintain, use, or share Student PII beyond that needed for authorized educational/school purposes, or as authorized by the parent/student.
✘ Not sell student PII.
✘ Not use or disclose student information collected through an educational/school service (whether personal information or otherwise) for behavioral targeting of advertisements to students.
✘ Not build a personal profile of a student other than for supporting authorized educational/school purposes or as authorized by the parent/student.
✘ Not make material changes to School Service Provider education privacy policies without first providing prominent notice to the users and/or account holder(s) (i.e., the institution/agency, or the parent/student when the information is collected directly from the student with student/parent consent) and allowing them choices before data is used in any manner inconsistent with terms they were initially provided; and not make material changes to other policies or practices governing the use of Student PII that are inconsistent with contractual requirements.
✘ Not knowingly retain Student PII beyond the time period required to support the authorized educational/school purposes, or as authorized by the parent/student.
✔ Collect, use, share and retain Student PII only for purposes for which we were authorized by the educational institution/agency, teacher, or the parent/student.
✔ Disclose clearly in contracts or privacy policies, including in a manner easy for institutions and parents to find and understand, what types of Student PII we collect, if any, and the purposes for which the information we maintain is used or shared with third parties.
✔ Support access to and correction of Student PII by the student or their authorized parent, either by assisting the educational institution in meeting its requirements or directly when the information is collected directly from the student with student/parent consent.
✔ Maintain a comprehensive security program that is reasonably designed to protect the security, confidentiality, and integrity of Student PII against risks – such as unauthorized access or use, or unintended or inappropriate disclosure – through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information.
✔ Provide resources to support educational institutions/agencies, teachers, or parents/students to protect the security and privacy of Student PII while using the educational service.
✔ Require that our vendors with whom Student PII is shared in order to deliver the educational service, if any, are obligated to follow these same commitments for the given Student PII.
✔ Allow a successor entity to maintain the Student PII, in the case of our merger or acquisition by another entity, provided the successor entity is subject to these same commitments for the previously collected Student PII.
✔ Incorporate privacy and security when developing or improving our educational products, tools, and services and comply with applicable laws.